Terms and conditions
The
agreement
By using our website and comparison technology you are agreeing to these terms
and conditions so that we can deliver the best deal for you. If you do not
agree to these terms of use, please refrain from using our website. If you are
unsure about any aspect of these Terms & Conditions or have any questions
regarding our relationship with you, please contact us.
The
service
We provide a fully independent and online price comparison search engine,
designed to save you time and money. Not only will we endeavour to find you the
most competitive price but also provide you with the information required to
make an informed choice on which product best suits your needs. We source
products but do not offer advice or make recommendations. We may ask some
questions to help source the best prices, you will then need to make your own
choice about how to proceed.
Your
responsibilities
It is important that you read the company's terms and conditions to check that
you understand and agree with them. The merchants company's terms and
conditions are not the same as ours and they will be the terms which you will
be agreeing to when buying goods.
Complaints
We set ourselves very high standards and look to provide these high standards
in everything we do, but we also know there may be occasions when you feel we
have not achieved this. In these rare cases we want you to tell us as this is
the only way we'll be able to improve our service. How do you do this? Well,
you telephone or send an email to us and we will look to resolve the matter as
quickly and as fairly as possible.
Tel: 0103038303090230
Email: Support@ausprice.com
Our office opening hours are Monday to Friday
9am to 5pm, excluding bank holidays. Calls may be recorded for training,
quality and monitoring purposes. A summary of our internal process for dealing
with complaints, which outlines how we will handle your complaint both promptly
and fairly, is available on request.
Our
liability
We are responsible to you for:-
a. any claim you may have against us for a personal injury or in respect of
your death if caused by our negligence;
b. any statements made by our employees to you which are not true statements of
fact and which are made by the employee with fraudulent intent.
c. any statements made by our employees to you which are misleading or untrue.
We are not
responsible to you for:-
a. any losses you suffer because the information you put into our price
comparison website is inaccurate or incomplete; or
b. any losses you suffer because you cannot use our price comparison website at
any time.
c. if our website is unavailable at any time or for any period
d. any errors or omissions in our website.
i. any unauthorised access or loss of personal information that is beyond our
control.
Accessing
our website
Access to our website is permitted on a temporary basis, and we reserve the
right to withdraw or amend the service we provide on our website without notice
(see below). We will not be liable if for any reason our website is unavailable
at any time or for any period. You are responsible for making all arrangements
necessary for you to have access to our website. You are also responsible for
ensuring that all persons who access our website through your internet
connection are aware of these terms, and that they comply with them.
Other important information
Links to
other websites
We provide links to third party websites as part
of our service. We accept no liability for any statements, information,
content, products or services that are published on, or may be accessible from,
these third party websites. We can also give no guarantee they are free from
viruses or anything else that could be infectious or destructive.
Website
content
We have taken every step to ensure the information contained and displayed on
our website is accurate and up-to-date. However, we can accept no liability for
any errors or omissions. We reserve the right to add, amend or delete content
from the website at any time.
Commercial
use
Please note this website is for non-commercial, personal use only (which means
for use by an individual or for a business to source their own products and
services). We reserve the right to take legal action against any person or
company who uses our website and/or services for commercial use or in any other
unauthorised manner. This includes (but is not limited to) breach of copyright,
processing multiple prices for other customers or companies, and other
companies checking their prices against those presented on this website.
You may
print off one copy, and may download extracts, of any page(s) from our website
for your personal reference only and you may draw the attention of others
within your organisation to material posted on our website, subject to the
following conditions:
a. the material may not be used for commercial purposes without obtaining a
licence to do so from us or our licensors;
b. the copies must retain any copyrights or other intellectual property notices
contained in the original material;
c. any images on the website are protected by copyright and may not be
reproduced or used in any manner without written permission from the owner;
d. you must not modify the paper or digital copies of any materials you have
printed off or downloaded in any way, and you must not use any illustrations,
photographs, video or audio sequences, logos, designs or any graphics separately
from any accompanying text.
e. our status (and that of any identified contributors) as the authors of
material on our website must always be acknowledged.
If you
print off, copy or download any part of our website in breach of these terms of
use, your right to use our website will cease immediately and you must, at our
option, return or destroy any copies of the materials you have made (in
whatever format).
Viruses,
hacking and other offences
You must not misuse our website by knowingly introducing viruses, trojans,
worms, logic bombs or other material which is malicious or technologically
harmful. You must not attempt to gain unauthorised access to our website, the
server on which our website is stored or any server, computer or database
connected to our website, you must not attack our website via a
denial-of-service attack or a distributed denial-of service attack.
By
breaching this provision, you would commit a criminal offence under the
Computer Misuse Act 1990. We will report any such breach to the relevant law
enforcement authorities and we will co-operate with those authorities by
disclosing your identity to them. In the event of such a breach, your right to
use our website will cease immediately.
We will
not be liable for any loss or damage caused by a distributed denial-of-service
attack, viruses or other technologically harmful material that may infect your
computer equipment, computer programs, data or other proprietary material due
to your use of our website or to your downloading of any material posted on it,
or on any website linked to it.
Amendments
We reserve the right to amend our terms and conditions at any time. The amended
terms will be effective from the date they are posted on our website.
Monitoring
Monitoring or recording of your calls, emails, text messages and other
communications may take place in accordance with the English law, and in
particular for business purposes, such as for quality control and training;
processing necessary for the entering into or the performance of a contract; to
prevent unauthorised use of our telecommunication systems and websites; to
ensure effective systems operation; to meet any legal obligation; in order to
prevent or detect crime; and for the purposes of the legitimate interests of
the data controller.
Law
These terms of trading are subject to English law and to the exclusive
jurisdiction of the English courts. You acknowledge that by using our
comparison search engine, you consent to the processing of your search in
accordance with this privacy and security statement.
Third
party site security
If you use links on our website that lead you to external websites, we will
have no control over the way your information will be processed. As other
websites may handle your information in a different way, we recommend that you
check the privacy policies of each website that you visit.
Be aware
Please be aware that communications over the Internet, such as emails/webmails,
are not secure unless they have been encrypted. Your communications may route
through a number of countries before being delivered - this is the nature of
the World Wide Web/Internet. We cannot accept responsibility for any
unauthorised access or loss of personal information that is beyond our control.